Shipping Policy

Thank you for shopping . We are committed to delivering your order safely and on time.

Order Processing

• Orders are processed within 1–2 business days after confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• You will receive an order confirmation once your purchase is successfully placed.

Shipping Time

Estimated delivery times:

• Major Cities: 2–5 business days

• Other Areas: 3–7 business days

Delivery times may vary during holidays, promotional periods, or due to unforeseen circumstances.

Shipping Charges

• Shipping charges are calculated at checkout.

• Free shipping may be available on selected orders or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if applicable) to monitor your shipment.

Delivery Attempts

Our courier partner may attempt delivery multiple times. If delivery is unsuccessful due to incorrect address information or customer unavailability, additional charges may apply for re-delivery.

Delayed Deliveries

While we strive to deliver orders on time, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Remote delivery locations

We appreciate your patience and understanding in such situations.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your package and provide:

• Your order number

• Photos of the package and product

• A brief description of the issue

Our team will review your request and provide assistance as quickly as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. [Your Store Name] is not responsible for delays or delivery issues caused by incorrect addresses or contact information.